Privacy Policy

Last updated: 22/01/2026

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how your personal data is handled when using our website. Personal data refers to all data that can be used to personally identify you.

1.2 The party responsible for data processing on this website under the terms of the General Data Protection Regulation (GDPR) is Martha Montreal. The responsible party for the processing of personal data is the individual or legal entity that determines the purposes and means of processing personal data, either alone or jointly with others. You can reach us via info@marthamontreal.com.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the responsible party). You can recognize an encrypted connection by the string "https://" and the lock icon in your browser's address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, i.e., without registering or otherwise providing us with information, we collect only the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data necessary for technical reasons to display the website:

• The website visited and the date and time of access.

• The amount of data sent in bytes.

• The source/referrer from which you accessed the page.

• Browser and operating system used.

• IP address (anonymized where applicable).

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

3) COOKIES

To make visiting our website more attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files stored on your device.

• Session cookies are deleted at the end of your browser session.

• Persistent cookies remain on your device, enabling us to recognize your browser on your next visit.

You can configure your browser to notify you about cookies, decide on a case-by-case basis whether to accept them, or exclude cookies in general. Please note that if you do not accept cookies, the functionality of our website may be limited.

4) CONTACTING US

When you contact us (e.g., via contact form or email to info@marthamontreal.com), personal data is collected. This data is used exclusively to respond to your inquiry or to contact you and handle the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry in accordance with Art. 6(1)(f) GDPR.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT

In accordance with Art. 6(1)(b) GDPR, personal data will be collected and processed when you provide it to us for the purpose of contract execution or opening a customer account. You can delete your customer account at any time by notifying Martha Montreal. Once the contract has been fully executed or your customer account deleted, your data will be restricted and eventually deleted after the statutory retention periods.

6) USE OF YOUR DATA FOR DIRECT MARKETING

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required is your email address. We use the double opt-in procedure for sending the newsletter. You can unsubscribe at any time via the link provided in the newsletter or by contacting info@marthamontreal.com.

7) DATA PROCESSING FOR ORDER PROCESSING

Personal data collected by us will be passed on to the shipping company entrusted with delivery as part of contract execution, provided this is necessary for delivering the goods. Your payment data will be forwarded to the authorized credit institution as part of payment processing. The legal basis for transferring the data is Art. 6(1)(b) GDPR.

8) ONLINE MARKETING AND ANALYSIS

8.1 Google Analytics: This website uses Google Analytics to evaluate your use of the website and compile reports on activity. We use the extension "_anonymizeIp()" to ensure your IP address is truncated and anonymous. 8.2 Facebook Pixel: With your explicit consent, we use the Facebook Pixel to track user behavior after viewing or clicking a Facebook ad to evaluate effectiveness for market research.

9) RIGHTS OF THE DATA SUBJECT

The applicable data protection law (GDPR) grants you comprehensive rights:

• Right of Access: Request info about your data processed by us.

• Right to Rectification: Immediate correction of inaccurate data.

• Right to Erasure: Request deletion of your personal data.

• Right to Withdraw Consent: Withdraw consent at any time for the future.

To exercise these rights, please email us at info@marthamontreal.com.

10) RETENTION PERIOD AND CONTACT

The retention period for personal data is based on the respective legal retention periods (e.g., commercial and tax law). After the period expires, data is deleted unless necessary for contract fulfillment or we have a legitimate interest in further storage.

Contact: Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@marthamontreal.com.